Fix Bad Credit - Wells Fargo to counsel borrowers with bad credit
Wells Fargo is starting a new program called “Steps To Success” to help mortgage borrowers with bad credit improve their situation.
Key elements of the program will include:
Education – Wells Fargo will leverage its nationally accredited bilingual financial literacy program, Hands on Banking/El Futuro En Tus Manos, to provide home mortgage customers enrolled in Steps to Success with modules on establishing credit, budgeting and other topics. The educational materials will be available online, via CD-ROM or in printed curriculum.
Tools – Customers enrolled in this program will have access to their credit report in an easy-to-read, user-friendly print format. This will enable them to monitor progress and understand all aspects of their credit profile. Customers also will have access to credit education specialists via dedicated toll-free numbers to answer questions about their report, scores and how to resolve disputes.
Banking Products – A portfolio of banking products – including checking, savings and bill pay – will encourage solid, automatic money management.
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